My first time using Thumbtack and I couldn’t be happier with the service from Bill with TorqueNet. He responded to my request within a few hours, picked up the tower from my home and within a short time he had a solution (unfortunately, the computer died!) I will be ordering a new tower and once I have received the new equipment, I will contact Bill to install my old hard drive into the new. I definitely will recommend Bill and his company to everyone I know who needs computer assistance.
My old PC was reformatted, cleaned up, was provided a back up disk, and returned promptly. Now i know its clean and ready for another to use. Great Service. Have used Best Buy in the past and they would not do anything since I did not have the install disk. It was a Dell. Who does not have that? TorqueNet Did and that was one of the main points that I use them and always recommend them. Service was quick and came with a very good price.
Fixed my computer’s virus and reloaded it’s Windows operating system. They also saved all my data including priceless family photos!! I thought they would be lost! Bill with TorqueNet LLC provided exceptional service as promised, he was very knowledgeable and the price was under the quoted estimate. I feel as though I received a better value and turn-around time than going to the big box stores. If I ever need computer help again I will call TorqueNet
The computer I was using was really slowing down and I kept seeing pop-ups that were completely unrelated to the websites and software I had been using. They cleared all the viruses from my computer and provided feedback about how to maintain my computer’s function and how to identify potential threats. The provider was very friendly and was available at a time that was convenient for me. Based on my description of the problem, they were quick to identify the source, very efficient. They talked me through each step of the process and simplified it when I didn’t quite understand. The problem was resolved that same day. Overall a very enjoyable experience. Highly recommended
I have TorqueNet on an ongoing basis to monitor my computer and make any corrections or adjustments needed. Bill Hibbard provides a fantastic IT support service for small business owners as well as larger businesses. – For my solo law practice – TorqueNet is invaluable. When I need something fixed and my business depends on it, Bill is on top of it. Great Work!
One of our Dell laptop computers was functioning poorly and the operating system seemed to be running very slowly. This laptop was needed to startup a home office and was inadequate. Bill saved our old files, cleaned up the system, reloaded the OS and software and got the machine running perfectly again. He provided us with a cleanup system and gave us suggestions on how to improve performance. The work was done quickly and professionally, and I have contacted Bill for other computer support in our home as well. Highly recommended!!
Who We’ve Worked With: